Enterprise-Grade Security
ARIKA employs military-grade security measures to protect sensitive medical information and ensure reliable emergency service delivery.
1. Data Protection
End-to-End Encryption
All data is encrypted using AES-256 encryption in transit and at rest. Communication between clients and servers uses TLS 1.3 with perfect forward secrecy.
Zero-Persistence Architecture
Medical query data is processed in memory only and immediately deleted after response generation. No patient information is permanently stored on our systems.
Advanced Key Management
Encryption keys are managed using Hardware Security Modules (HSMs) and regularly rotated using industry best practices.
2. Access Control
Multi-Factor Authentication (MFA)
All user accounts require MFA using TOTP, SMS, or hardware tokens. Administrative accounts enforce additional security requirements.
Role-Based Access Control (RBAC)
Granular permission system ensures users only access features and data necessary for their role and organization.
Session Management
Secure session tokens with automatic expiration, device binding, and anomaly detection for unauthorized access attempts.
3. Infrastructure Security
Secure Cloud Infrastructure
Deployed on SOC 2 Type II certified cloud infrastructure with 99.99% uptime SLA and geographic redundancy.
Container Security
All applications run in hardened containers with minimal attack surface, regular vulnerability scanning, and immutable deployments.
Network Security
Private networks, Web Application Firewalls (WAF), DDoS protection, and network segmentation isolate critical components.
4. Compliance & Certifications
HIPAA
Compliant with HIPAA Privacy and Security Rules
SOC 2 Type II
Annual audits verify security controls
ISO 27001
Information security management certified
HITRUST CSF
Healthcare industry security framework
5. Monitoring & Detection
24/7 Security Operations Center (SOC)
Round-the-clock monitoring by certified security professionals with automated threat detection and response capabilities.
AI-Powered Threat Detection
Machine learning algorithms continuously analyze system behavior to detect and respond to potential security threats in real-time.
Comprehensive Audit Logging
All system activities are logged with tamper-evident storage. Logs include user actions, API calls, and system events.
6. Threat Protection
Active Threat Mitigation
- DDoS Protection: Multi-layer protection against distributed denial of service attacks
- Bot Detection: Advanced algorithms identify and block malicious bot traffic
- SQL Injection Prevention: Parameterized queries and input validation prevent database attacks
- Cross-Site Scripting (XSS) Protection: Content Security Policy and input sanitization
- Malware Scanning: All file uploads scanned for malicious content
7. Incident Response
Emergency Response Team
Our dedicated incident response team includes:
- Certified security incident handlers (GCIH, GCFA)
- Forensic investigators and malware analysts
- Legal and compliance experts
- Communication specialists for stakeholder updates
Response Timeline
- Critical incidents: Initial response within 15 minutes
- High priority: Response within 1 hour
- Medium priority: Response within 4 hours
- Customer notification: Within 24 hours of confirmed breach
8. Security Testing
Penetration Testing
Quarterly penetration tests by certified ethical hackers (CEH, OSCP) to identify and remediate vulnerabilities.
Vulnerability Management
Automated vulnerability scanning with prioritized remediation based on CVSS scores and exploit availability.
Security Code Review
All code changes undergo security review using static and dynamic analysis tools before deployment.
9. Physical Security
- Secure Data Centers: Biometric access controls, 24/7 security guards, and surveillance
- Environmental Controls: Fire suppression, climate control, and power redundancy
- Hardware Destruction: Secure disposal and destruction of hardware containing sensitive data
- Visitor Management: Strict visitor access procedures with escorts and logging
10. Business Continuity
Disaster Recovery
Comprehensive disaster recovery plan with Recovery Time Objective (RTO) of 4 hours and Recovery Point Objective (RPO) of 1 hour.
High Availability
Multi-region deployment with automatic failover ensures 99.99% uptime for critical emergency medical services.
11. Security Training
All ARIKA team members complete:
- Annual security awareness training
- HIPAA privacy and security training
- Incident response simulation exercises
- Social engineering awareness programs
- Secure coding practices workshops
Security Team Contact
For security-related questions or to report security vulnerabilities:
Chief Security Officer: Michael Chen, CISSP, CISM
Email: security@arika.com
Bug Bounty Program: security@arika.com
PGP Key: Available upon request
24/7 Security Hotline: +1 (555) SEC-RITY