Privacy Policy

1. Information We Collect

Personal Information

We collect information that you voluntarily provide when you register for an account, including:

• Name and contact information
• Professional credentials and department affiliation
• Account login information

Usage Information

We automatically collect certain information about your use of our services:

• Log data and system interactions
• Feature usage and performance metrics
• Device and browser information

Medical Information

ARIKA processes medical queries and scenario data to provide emergency assistance. All medical information is:

• Processed in accordance with HIPAA requirements
• Never stored permanently
• Used only to provide immediate emergency assistance

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our emergency medical assistance services
• Maintain account security and system integrity
• Comply with legal and regulatory requirements
• Communicate important service updates

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect the safety of our users or others
• In connection with a business transaction (merger, acquisition, etc.)

4. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for all data transmission
• Multi-factor authentication
• Regular security audits and penetration testing
• HIPAA-compliant data handling procedures

5. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Delete your account and associated data
• Restrict or object to certain data processing activities

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Medical query data is automatically deleted after processing to ensure patient privacy.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through appropriate safeguards and compliance with applicable privacy laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.