Documentation

1. Getting Started

System Requirements

ARIKA works on any modern web browser and supports mobile devices for field use. No software installation required.

Modern web browser (Chrome, Firefox, Safari, Edge)
Internet connection for real-time AI assistance
Mobile device with microphone for voice features
Valid EMS/Fire Department credentials for registration

Account Setup

Contact your department administrator or ARIKA support to get started:

Receive invitation from your organization administrator
Complete registration with professional credentials
Verify email address and set up multi-factor authentication
Complete mandatory HIPAA training module

2. Core Features

AI Medical Assistant

Ask questions in natural language about medical protocols, drug interactions, and treatment guidance.

Example: "What's the epinephrine dose for a 5-year-old in anaphylaxis?"

Pediatric Tools

Specialized calculators and protocols for pediatric emergencies including dosing, equipment sizing, and vital signs.

Access: Dashboard → Pediatric Tools

Voice Integration

Hands-free operation during emergencies using voice commands and responses.

Activation: Call +1 (715) 639-5523

Handoff Reports

Generate structured handoff reports in SBAR or IMIST format for hospital transfers.

Formats: SBAR, IMIST, Custom

3. Using the AI Assistant

Best Practices

Be Specific: Include age, weight, and relevant medical history
Use Medical Terminology: The AI understands clinical language
Ask Follow-up Questions: Clarify dosing, timing, or contraindications
Verify Information: Always follow your department's protocols

Sample Queries

"Amiodarone drip rate for 70kg adult in V-fib"
"Pediatric seizure protocol for 3-year-old"
"Blood pressure parameters for 8-year-old"
"Contraindications for adenosine"
"STEMI criteria and treatment algorithm"
                

4. Pediatric Emergency Tools

Dosing Calculator

Calculate weight-based medication dosing with built-in safety checks:

Enter patient weight or age
Select medication from dropdown
Review calculated dose and administration route
Check contraindications and precautions

Equipment Sizing

Age-appropriate medical equipment selection:

ET tube sizes and lengths
IV catheter recommendations
Blood pressure cuff sizing
Bag-mask ventilation equipment

Vital Signs Reference

Age-specific normal ranges for pediatric patients with color-coded alerts for abnormal values.

5. Voice Features

Phone Integration

Call ARIKA directly from any phone during emergencies:

CALL +1 (715) 639-5523

Automatic speech recognition
Natural language processing
Immediate verbal responses
No registration required for emergency use

Voice Commands

Optimized for noisy emergency environments:

"Calculate epinephrine dose for [weight/age]"
"What's the protocol for pediatric cardiac arrest?"
"Repeat the last dosing information"
"Transfer me to medical control" (if configured)

6. Handoff Reports

SBAR Format

Situation - Background - Assessment - Recommendation

Structured format for clear communication with receiving facilities.

IMIST Format

Identification - Mechanism - Injuries - Signs - Treatment

Trauma-focused handoff format for emergency departments.

7. Organization Management

For Administrators

User Management: Add/remove users, assign roles
Protocol Customization: Upload department-specific protocols
Usage Analytics: Monitor system usage and performance
Billing Management: Track subscription and usage costs

Role-Based Access

EMT-Basic: Basic protocols and dosing calculators
EMT-Paramedic: Advanced protocols and drug references
Supervisor: User management and analytics
Medical Director: Protocol approval and quality review

8. API Integration

Developer Access

Integrate ARIKA capabilities into existing EMS software systems:

POST /api/v1/medical/query

Submit medical questions and receive AI-powered responses

GET /api/v1/protocols

Access medical protocols and treatment guidelines

POST /api/v1/dosing/calculate

Calculate medication dosing based on patient parameters

Authentication

API access requires valid authentication tokens:

curl -H "Authorization: Bearer YOUR_API_KEY" \
     -H "Content-Type: application/json" \
     -d '{"query": "Epinephrine dose for 25kg child"}' \
     https://api.arika.com/v1/medical/query
                

9. Troubleshooting

Common Issues

Login Problems

Verify internet connection
Clear browser cache and cookies
Contact department administrator for account status
Ensure multi-factor authentication device is available

Voice Recognition Issues

Speak clearly and directly into microphone
Reduce background noise when possible
Use standard medical terminology
Repeat commands if not recognized initially

Performance Issues

Check internet connection speed
Close unnecessary browser tabs
Update to latest browser version
Contact support if issues persist

10. Emergency Contacts

24/7 Support

Technical Support: +1 (555) 247-TECH
Medical Questions: +1 (555) 911-HELP
Critical Issues: support@arika.com

Response Times:

Critical system outages: 15 minutes
High priority issues: 1 hour
General support: 4 hours